Questions & Answers |
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| These questions and answers may explain some of your queries. If not, please don't hesitate to contact us for more information. | ||
| Q. | How much will it cost ? | |
| A. |
Please see our Prices page for current prices. |
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| Q. | We don't currently have our own web site, so how can we link to yours ? | |
| A. | You don't need your own web site to use our service. We will create a front
page for you, called something like "www.youralbumonline.co.uk/YourName.htm"
and your albums will be accessible from there |
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| Q. | We already have a web site, we can easily load pictures to our own web site. | |
| A. | This is true, but setting up the HTML can be fiddly and time-consuming especially
if you want to allow viewers to scroll forward and backward reasonably easily
(not to mention the online ordering and password protection facilities). Our data base system creates all
the required HTML files automatically, which cuts out all of the pain. Call
us if you would like us to help extend your own site. |
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| Q. | We use 35mm cameras for our wedding photography - is this a problem ? | |
| A. | Not in the least. Images displayed on the web are very low resolution compared
with normal photographic quality, so any reasonable print can be scanned
in and will look fine on the screen |
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| Q. | How do we give you our reprint sizes and prices ? | |
| A. | When (or before) you send your first album, we setup details on our data base
of reprint sizes and associated prices, and these can be changed at any
time by letting us know. Currently we allow for 5 different sizes - if this
is not enough, let us know. |
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| Q. | How do we send the photographs to you, and receive them back ? | |
| A. | Obviously your photographs are a valuable commodity, so you should send them in a
way that you feel comfortable with (e.g. Registered, recorded, courier).
We will normally return the photographs by normal first class post, but
are happy to go along with your preferences - but we will pass on extra
costs. It is easier for us, and cheaper and safer for you, if you can send
digital images - preferably on CD or 100MB ZIP disks. |
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| Q. | If we publish our photographs on the web, anyone can download them so we never get any reprint orders. Is this really such a smart idea ? | |
| A. | It is true that anyone can download the photos, but this has to be a business
decision. We size the photos with a maximum dimension of 400 pixels. This
means that almost anybody can view them reasonably without scrolling up/down
or left/right on a screen at 800x600, BUT has the other advantage that the
quality is not at all good for downloading and printing. |
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| Q. | We don't currently accept credit cards, so the online ordering is no use to us | |
| A. | If you currently work with cash and cheques, your albums can be setup that
way (i.e. no credit card payments). Orders can still be entered online,
and the order printed out and sent to you with the payment. Alternatively, you can open
an account (free) with either PayPal or Nochex, which allow you to accept credit card payments
without having to open a bank merchant account. Click here for more details. |
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| Q. | You say that the albums remain on the web for 10 weeks. Can we extend this period ? | |
| A. |
Of course. You can advise us at any time that you would like extra time over
and above the 10 weeks. Otherwise we will send you an E-mail to advise
you that the period has expired and will be removed within the next 7-10
days. We charge just £2.50 (incl. VAT) for each additional month. |
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